Calendar Girl (kirilaw) wrote,
Calendar Girl
kirilaw

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An epic tale of buses

Or, we hates nasty OC Tranpo, yes we does my precioussss.

So Friday afternoon rolls around. And although the day is sunny, and I
would really like to be riding my bike home, my bike is not in a
rideable condition (refer to my earlier post for the explanation). So I
plan for alternate transportation.

The bus system in Ottawa -- OC
Transpo
-- has a nifty system for encouraging cyclists to ride the
bus: they put bus racks on the front of buses on major routes. It even
has a fancy name: "Rack & Roll". They generally take the bike racks
off for the winter, and put them back on over the course of April, and
there aren't racks on all routes, or even necessarily on all buses on a
given route.

Being aware of these facts, and being a clever, prescient individual, I
decide it would be wise of me to check ahead of time which buses have
racks on them. After all, there are several different bus routes that
will get me close enough to home for walking the rest of the way to be
reasonable. So I check the OC Transpo Web site. Specifically, I check
their fancy new "Travel
Planner
", which purports to find the best route from point A to
point B given certain specifications. I specify that I only want buses
with bike racks on them.

The travel planner gives me a number of options. I make mental notes of
all of them. I can take one of several Transitway buses, or I can take
a later route down Bank street. So I go and wait for the Transitway
buses.

Several go by. None of them (that are going where I want to go) have
racks.

In despair, I walk over to wait for the Bank street route.

It doesn't have a rack either.

I do ultimately make it home, albeit with rather more waiting & walking
than I had hoped for. I grumble and conclude that I should have just
walked the whole way -- it would have been faster.

Fast-forward to Sunday morning.

Before going on the shopping expedition that would ultimately gain me
Bill, I want to take my swanky race-bike in to the shop for a spring
tune-up (it's under warranty until the end of the month). Again, I
check the OC Transpo web site, and am assured that a bus will be along
shortly with a rack on it. I wait patiently, with my bike, in the rain,
for said bus.

No rack.

I return home, slam doors, and distress fairplaythings
somewhat.(*)

At this point, I was seething. I wrote an angry letter to OC Tranpo,
which fairplaythings graciously edited for me. I sent it off
in a fit of righteous indignation. I felt better.

I decide I am not going to be able to take the race-bike in today. I'll
have to do it later this week.

We go shopping that afternoon. I buy a bike. Now I am once again
needing to get on a bus with a bike rack.

Since we're already out and about, there is no checking of the Web site
this time, so I don't know if I would have been lied to yet again about
the availability of bike racks. What I do know is that I had to bike
part of the way while my shopping companions took a bus to the nearest
station, and that we wait so long for a bus with a rack that they have
to ask another bus driver for a fresh transfer (theirs were about to
expire).

So, in summary, for all their good intentions, the whole thing is more
trouble than it's worth. Sigh.

(*) What really upsets me is not just that they don't have racks on all
the buses. I expect that. What upsets me is that, knowing there are a
limited number of racks, I took steps to find a route that would have a
rack. And they lied to me about the rack's availability. I do not take
well to being lied to.
Tags: rage rage rage, real life
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